Frequenlty Asked Questions

Setting up your account takes just a few minutes. Create your profile with your name and email address, complete a quick identity verification for security and regulatory compliance, and make an initial deposit of 250 USD (or the equivalent in EUR/CZK). Once your account is verified and funded, you’ll have full access to the trading dashboard, live market data, and automated tools to help you make more informed decisions from day one.

Yes. We use industry‑standard TLS encryption, two‑factor authentication (2FA), and cold‑storage safeguards for your assets. All payments are processed through vetted partners, and personal data is handled in accordance with GDPR and applicable Czech data‑protection laws. Your security is our top priority—from registration to withdrawal.

You can request a withdrawal at any time from your account dashboard. Withdrawals are processed within 1 to 3 business days, depending on the payment method. There are no hidden fees; all applicable charges and processing times are shown before you confirm your withdrawal.

Start with the minimum deposit and explore all features at your own pace. The platform is designed for clarity and security, with intuitive navigation, educational resources, and 24/7 support to guide you every step of the way. When you feel ready, you can switch to live trading—the choice is yours.

No prior experience required. Our platform provides step-by-step onboarding, in-depth tutorials, and AI-powered tools to simplify each stage. Whether you’re new to trading or an experienced trader, you can learn, practise, and trade at your own pace. If you need help, our support team is available 24/7 via live chat and email.